At HEESZ, order process is very easy, you can contact us via
to place order.
* For more detailed information, please read our PAYMENTS AND ORDERING under the “NEED HELP?” category on the bottom of our website.
* However, it is recommended for you to come our showroom as materials texture and colors may differ on the screens than the actual.
We're committed to perfectly reproducing iconic designs. Each product is made especially for you—to your specifications—and will undergo rigorous quality control checks throughout the production and delivery process.
Our process is thorough and complex, which means lead-times can vary depending on the product. We want to ensure that you are delighted with your order, so we take care to produce the highest-quality items for our customers. Below is a breakdown of the average stages involved in our delivery process.
*above are just a rough estimate, the fastest will be 4 weeks, latest, 8 weeks.
* Please be reminded NOT to proceed with payment until you have received notification from us on item(s) availability and delivery arrangement.
Whilst we have taken reasonable steps to depict Products as accurately as possible through the photographs and other images featured on the Site, the detailing (such as colour, pattern and texture, etc.) you see on-screen will depend on your monitor and, as such, may not exactly reflect the actual detailing of a Product when you receive it.
Any information on the Site regarding sizing of Products is included as a guide only. If you are in any doubt as to the size of any Product you require, we recommend that you contact us prior to placing an order.
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